About DX Summit
About DX Summit
During this 3-day conference, DXS19 attendees have the unique opportunity to see the world’s best digital customer experiences first-hand through case studies, presentations and workshops. Discover the latest digital customer experience trends, best practices and research.
A Community That Cares
Join a smart, friendly community devoted to putting best practices, CX trends and key technologies into action. With high-impact sessions and fun networking hours, DX Summit is the best place to find like-minded peers from major organizations working towards the same goals.
Interact directly with speakers and attendees alike to help solve customer experience challenges together.
No intimidation. No exclusivity. Just friendly insights.
Informed by 14 Years of Experience
The DX Summit agenda is informed by CMSWire’s diverse community of thought leaders and 14 years of reporting in the digital customer experience field. The DXS Advisory Board also provides important perspective on current digital workplace trends and challenges.
Get ready for interactive learning, innovative solutions and the latest digital CX insights.
Over three days, deep dive into real digital workplaces through engaging workshops, Innovation Spotlights, case studies and deep dive sessions. Whether your focus is digital experience strategy, voice of the customer, analytics, AI and machine learning or the newest technology platforms … DXS will give you the latest on modern digital CX trends.
The DXS speakers represent the most informed analysts, practitioners and technologists working in modern customer experience including speakers from organizations such as Hilton, Comcast, Thomson Reuters and Wells Fargo.