Session Types


NEW FOR 2019Bootcamps are a 3-part educational series with content built around a hot topic in the area of digital customer experience. 3-Day and Monday Workshop Pass holders may choose between (3) 2-hour modules on Customer Data Platforms or Customer Journey. Yoga pants are optional. *Hosted on Monday, November 4 and included with 3-Day Passes or Monday Workshop Passes only.


On Monday at DX Summit we also present 2-hour workshops. These interactive sessions cover a broad range of topics with digital CX leaders and offer practical tactics to take back to your team. If you select the Monday Workshop Package with your 3-Day or Monday Workshop Pass, you will have your choice amongst 12 different sessions/topics to attend. *Hosted on Monday, November 4 and included with 3-Day Passes or Monday Workshop Passes only.


Keynotes are our most-anticipated speakers. They are some of the brightest and most inspiring minds in business, leadership, tech, and culture.


Breakout sessions will arm you with all the tactical know-how you need to do your job even better.

Innovation Spotlights

Innovation spotlights at DX Summit are high-impact case studies featuring the latest digital customer experience technologies. Attendees interact with our technology partners in fast-paced, mini-sessions rotating every 15-minutes through our breakout rooms. Learn more about these technologies on the Sponsors page.

Live Tours

Live Tours are a unique way to see into an organization’s digital technology stack and understand how they build out DX projects. See the Agenda page for this year’s live tours.


Join your peers for breakfast, lunch, refreshment breaks and evening networking receptions that connect you with the best of the best at the industry’s most exclusive gathering of digital customer experience professionals.

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